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Keep your rating up, a Veloce game

4.4
Time1:00
Properties3
Veloce starts in0:40

No open complaints.

Keep your rating up

A one-minute game. For the first 40 seconds you handle guest complaints the usual way. For the last 20, Veloce takes over and you watch what happens to your rating.

How to play

  1. Answer calls. A red, ringing complaint is a guest on the phone. Tap it to pick up.
  2. Send the right person. Tap a complaint, then tap the staff member who should fix it.
  3. Be quick. Each complaint has a timer bar. The longer a guest waits, the lower their review.

Who fixes what

  • Caretakers fix AC, water and power
  • Housekeeper handles towels, sheets and cleaning
  • Ops manager sorts out keys, door codes and noise
  • You approve late check-outs and extra nights. Tap them to say yes.

There is music, which you can mute. On a keyboard, 1 to 4 picks staff, M mutes and Space pauses.

The properties, guests and staff in this game are made up.